Sunday, August 03, 2008

Adrian on solving problems. Part 1

Quite recently, I noticed that when i run java programs on my phone, that program cannot connect to the internet. The best part is, i downloaded that program from my phone using the built-in Opera web browser. Tried the the web (PC) but to no avail, no solution found.

So made a call to Motorola in KL to check on the problem, the guy was frankly not very helpful as it was a third party software, he did some basic troubleshooting though, in the end, pooh poohed me to call Maxis.

Called maxis, guy was helpful (relatively) and nice. Suggested that it may be a corrupt download and I should download it again from their WAP portal. Did that and still Opera Mini did not work, so he suggested that i go back to the shop where i bought the phone from.

Went to the shop the next day, those cocky/a**holes/bastards were to distracted to help because they were too busy trying to sell me Celcom3G/Unlimited Package crap. First he blamed Maxis, so he swapped my SIM for a Celcom one, Unlimited Data package obviously, and In-Your-Face-Smugness it did not work. According to him, my phone is original, Motorola will recognize the phone IF I bring it to them but more on this later. Anyways, he decided to try a maxis SIM the latest one according to him 256k SIM, still did not work. So he suggested me to go to Maxis Center in Mahkota Parade to get it checked, possible a network related problem.

So the next day, went to Maxis. Waited almost an hour for them to finish troubleshooting. According to them, its not their problem. They tried it on a Nokia at first, had the same problem as my phone, after that he came to me said that its my phone thats having the problem. So I asked about the Nokia, according to him, it works, and he did not show it to me... For all I know, he can't solve it and just made that last bit up. In the end, suggested I went to the Motorola dealer.

Went one floor up to the shop, the guy behind the counter said his technician went to eat and I should come back an hour later... An hour later, talked to him, he tried, did not work, he had no idea what was wrong and suggested I try the Motorola Service Center... According to him, my phone is an AP set and it will cost an astounding RM120 for labour charges itself, compared to the cheap 20bucks for an orignal set. So I gave up, went back to discuss with my aunt that bought the phone for me.

At that time, i was fuming, steam practically venting from any concievible opening retold the story to her. Then I had a sudden thought, check the IMEI to see it fits. Lol and behold, its does not... more salt to wound... made up my mind, they guy in the shop is SO dead... THIS IS SPARTA WAR!!!

Don't get me wrong, I love my V6 to bits. It is a very nice phone to use in reality. And it has trick up its sleeves that the others lack. Namely style and exclutivity.

I like the the design language, that glass front facia with hidden touch sensitive music buttons. I like that Soft Touch rubber feel even the phone is made of metal. Compared to those cheaper feel, made of plastic competitors this feels solid, something you can drop it and it survives. I like the metal keypad. Its a phone that attracts me. I like the slimness and how they managed to stuff quite a number of things into its slim casing.

I like the fact that most people would rather buy a Sony Erricsson or a Nokia. Actually I ahve considered these 2 before getting my V6. Its nice to know that I am holding a phone that less people has. For example, in my class alone, the amount of students using the same phone, Nokia or SE number in the hundreds, its too common, when you flash your phone, everybody has the same one, it hurts. The problem lies in the amount of Ah Bengs and Ah Lians using SE phones, and all the phones look the same. On the other hand, most Nokias are desperately ugly and stupidly bulky. And they have that fussy Symbian OS that tries to be smart but arent at times.

It may not be the most feature packed phone but its the phone that i would really love to own.

Those guys in the phone shop are so dead tomorrow...
Update after screwing up the guy.

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